Living Profile
A living profile for every person
Cues, routines, triggers and how they communicate, kept current in one place the whole care circle can see. So that someone covering their first shift knows the person, not just the schedule.
For Care OrganizationsEvery shift as good as your
Every shift as good as your
most experienced caregiver.
Align what your whole team knows about a person, so a handover is not a scramble and a cover shift is not a guess. One living profile, one tap logging, and a daily summary that writes itself.
Day programsResidential & supported livingRespiteABA & autism servicesBrain injury & rehabHome care
No IT project. No procurement. Staff download an app.
✓Handoff ReadyBefore the next shift walks in
●Unlimited ParticipantsOne flat monthly rate
Design partner, Mississauga"It saves us more than an hour a day. It took our logging from an hour and a half down to 30 minutes."DEEN Support Services, a GTA charity supporting people with disabilities
90→30
Minutes of daily logging, measured over a four week pilot
8
Staff, 10 participants and 9 family caregivers onboarded together
7 of 10
Participants had activity recorded inside the first two weeks
9
Features shipped from that team's feedback, plus 22 fixes
What Changes
Three different clocks
The daily win is real, but it is not the whole return. What MORO does in a shift, in a week, and over a year are three different things.
Clock oneIn a shift
The same Tuesday, run two ways. Nothing about the person changes. Only what the worker has in front of them.
Without MORO
- •Find the intake forms, if anyone knows where they are
- •Call the family to ask what he needs today
- •Call the caregiver who knows him, on her day off
- •Guess at everything neither of them mentioned
- •At 4pm, write the whole day from memory
- •Call the family again to tell them how it went
Two phone calls, one guess, and an hour of writing before anyone has learned anything new about him.
With MORO
- ✓Open his profile: cues, routines, what sets him off
- ✓Today's tasks with times, and where he struggles with each
- ✓One tap when something happens, the time captured for you
- ✓The end of day summary writes itself from what you logged
- ✓The family gets it automatically, no phone call
- ✓Whoever has him tomorrow starts where you left off
Saves the time, saves the headache, and keeps the care the same whoever is on.
Clock twoIn a week
Someone books vacation. Someone calls in sick. Someone new starts on Monday. This is where most organizations are one person deep, and they only find out the hard way.
Today
DDenise4 years
PPriyaCovering
TTomasWeekends
SSamNew hire
RRenuRelief
Denise is off until Thursday. Four shifts run on guesswork, and Adam has four unsettled days.
With MORO
DDenise4 years
PPriyaCovering
TTomasWeekends
SSamNew hire
RRenuRelief
Denise is still off until Thursday. Nothing else changes. The context stopped being one person's memory, so vacation, sick days and turnover stop being a care event.
Clock threeOver a year
Intake stops being a stack of paper, and documentation stops being a project you do after the fact.
Intake, once
Upload the existing binder through the dashboard instead of retyping it into a system.
Adam's profile
✓ Consents and intake forms attached
✓ Routines and cues already filled in
✓ Day one starts full, not empty
Documentation you control
Records build themselves as the team works, so the answer already exists when someone asks for it.
Wednesday 4:51 p.m.
Board review next week. We need the daily records and any incidents for Q2. Already written
✓ Every entry timestamped when it happened
✓ Filter by person, type or date
✓ Export, instead of reconstruct
What Your Team Gets
Six things MORO does
A mobile app for staff and families, plus a web dashboard for the organization.
Logging
One tap observation logging
Staff tap once when something happens. MORO captures the time and offers quick context chips, plus an optional note. So that logging takes seconds in the moment, not an hour of remembering at the end of a shift.
Daily Summary
The daily summary writes itself
Everything logged rolls up into a clean end of day summary: tasks done, observations with context, anything missed. So that handoff notes stop being homework.
Handoff
Tasks and shift handoff
Checklists ordered by what is late, active or coming up, with a handoff banner so the next shift sees where things stand. So that nothing falls through the cracks between the morning team and the afternoon team.
Communication Log
One log for the whole team
Progress notes, incident reports and daily summaries in one searchable, tagged timeline instead of paper, texts and group chats. So that "did anyone write that down?" always has the same answer: yes, and here it is.
Documents
Document vault with intake upload
Intake forms, consents and reports live with the person's profile. Upload existing paperwork straight through the dashboard. So that the binder retires, and day one of a pilot starts with real information already in place.
If You Already Have Software
Keep it. MORO sits alongside.
"Not an EHR, not a billing system, not clinical charting."
Most organizations your size already have something for compliance and claims, and you should keep it. Nothing to migrate, nothing to rip out. Systems of record are built for auditors. They are not built for the ten seconds after something happens.
Whatever you already use
Your system of record
Compliance, billing, claims, medication administration, scheduling. Unchanged, and still yours.
What MORO adds
The layer your staff touch
The shared profile, one tap logging, the handoff, and the family side. The parts that happen during a shift.
Pricing
One flat rate. No per seat counting.
Your price depends only on team size, and it is agreed in writing before your pilot starts.
Small
Up to 5 staff
$250 /mo
$350
Most common
Medium
6 to 15 staff
$350 /mo
$500
Large
16 to 39 staff
$500 /mo
$750
Enterprise
40+ or multi site
Custom
Let's design it together
Every plan:✓ all features✓ unlimited participants✓ unlimited families, free✓ onboarding done with you
Staff means active users of the organization dashboard, not your payroll. Casual and on-call workers who never log in do not count. Early adopter pricing is for the first 20 organizations and your rate is locked for as long as you stay. Annual billing is two months free.
How To Start
Four weeks. One group. No cost.
Rather than asking your whole organization to change anything, start with a single team.
0
Day 0
Kickoff, 30 minutes. Staff onboarded, participants loaded, success criteria agreed together.
14
Day 14
Check in. What is working, what is in the way.
25
Day 25
Results measured against the goals you set on day zero.
28
Day 28
You decide. If it did not save time, you walk away.
Your price and tier are agreed in writing before the pilot starts, so there is no surprise at the end. The decision date goes on the calendar from day one. Sign within a week of the pilot ending and your first three months are 20% off.
Common Questions
The things people ask on the first call
Will my staff actually use it?
That is the real risk, and it is why logging is one tap rather than a form. At DEEN, 7 of 10 participants had activity recorded inside the first two weeks, and 9 features shipped during the pilot because staff told us what was in the way. If your team will not use it during the four weeks, you will know before you have paid anything.
We already have a documentation system.
Keep it. MORO is not an EHR, a billing system or a clinical charting tool, so there is nothing to migrate and nothing to replace. It is the layer your staff touch during a shift, which is the part most systems of record were never designed for.
How long does setup take?
A 30 minute kickoff. No servers, no procurement, no hardware. Staff download an app and you self serve from the web dashboard after we register your organization. You can upload existing intake paperwork through the dashboard so profiles start with real information in them.
What about privacy and our obligations?
MORO is a communication layer rather than a clinical or EHR system, which changes the shape of that conversation. The specifics of what we store, where, and for how long are questions Mo should answer directly rather than a website paragraph, so we put them on the agenda for your call.
What happens to the family's information if we stop using MORO?
It stays with the family. The profile belongs to them, their history is kept, and it travels with them to any new program. The family app is free forever, and that does not change based on whether your organization is a customer.
We are volunteer run, or seasonal, or a mixed team.
Then the tiers above probably do not describe you well. We build one flat rate around how you actually work. Tell us what your team looks like.
In Use Today At Four Care Organizations across the GTA
New HorizonsCentre for Autism
TPASN
Accelerators & Awards two first place, non dilutive
Start with one group, for four weeks
If it does not save your team time, you walk away. No cost, no strings, price agreed in writing before day one.
info@moroapp.ca · Toronto, Canada · Families always free on iOS and Android